We have a love/hate relationship with vapes. As clean and discreet as they, anytime you are working with manufactured parts and a sticky oily substance, there is a high risk of trouble! Follow our tips below to optimize your vape experience.
If air doesn’t flow freely or your vape feels clogged: While uncommon, occasionally the wick in a cartridge can become oversaturated, making it a bit difficult to draw from. Try these steps, which often solve the issue:
An easy solution is to use a paper clip to very gently pry the metal ring up.
Scenario #3: The oil from my cartridge tastes burnt.
A vape cartridge can be inserted into either a pull-to-draw or push button style battery. Pull-to-draw batteries only require the user to “puff” or “draw” to use. Push button style batteries have a singular button that must be pushed five times rapidly to turn on and off. That same button can then be pushed three times rapidly to cycle between low, medium and high temperature settings. Those heat settings are usually indicated by varying light colors.
Always keep disposable pens, cartridges and batteries at room temperature. Avoid leaving items in your car or anywhere that experiences excessive fluctuations in cold and heat. Furthermore, always store items upright as laying them on their side could cause air bubbles to form and affect performance.
Scenario #1: My cartridge worked at first and then stopped working.
Pull-To-Draw and Push Button Batteries
Once you take the first “puff” or “draw”, the battery is “on” and cannot be recharged or turned off. You usually have up to 30 days to use all the product before the battery could die. You do not want to try it out and then save for later because it may not have battery left if you wait too long. More and more cannabis brands are creating rechargeable disposable vape pens to combat this.
Scenario #2: My vape pen doesn’t work at all.
We understand there can be much frustration when your disposable pen, cartridge or battery does not function as expected. Before bringing them back to the dispensary for further inspection by a technician, there may be a way to troubleshoot the item on your own before making the trip.
Disposable Vape Pens
If an issue with your disposable pen, cartridge or battery persists, drop on by our dispensary and a technician will examine further. If it is determined to be a defective product, you may qualify for a replacement. Call us at 217-214-6337 for any questions or concerns.